WHY THE COMPRESSION CLOSET?
I had the privilege recently to participate in an educational workshop put on by Lymphedema Seminars. This organization provides continuing education seminars for lymphedema therapists. Karen Ashforth, a lymphedema therapist that I’ve worked with for several years, was one of the presenters. Part of her presentation included companies she worked with and why she worked with them. I’m happy to report The Compression Closet was listed as one of those companies. Karen shared with me why she chose The Compression Closet and what set us apart from other companies. I’d like to share some of her thoughts with you if I may.
“The Compression Closet is cost effective,” Karen stated. Because lymphedema is a chronic condition and garments need to be replaced on a continual basis, this can become costly. Therefore, The Compression Closet strives to keep the prices low while still providing the best compression garments available on the market. We also work with customers, providing payment plans and deferred payments as needed.
Karen also felt that we had one of the best return/exchange policy on the market. “The Compression Closet is very easy to reach when there is a problem. I don’t have to go through several different customer service reps to get an answer,” Karen said. We at The Compression Closet understand that lymphedema is not a one size fits all kind of condition. Therefore, we may have to go through a handful of exchanges and returns in order to get you in the best garment for your needs. That is why we have a full 30 day return policy from the date of delivery. We also provide a shipping label for you to return your garment, so there is no additional cost to you. We want you in the correct garment! The garment that provides you the most effective compression therapy for your condition, as well as your lifestyle.
BACKGROUND & KNOWLEDGE OF PRODUCT
“I am appreciative of your background and knowledge of products as a fitter. It helps when patients (or therapists) need to problem solve about garments,” Ashforth said. ” I totally trust your judgement and recommendations to my patients. They all love working with you, too.” I have been working with lymphedema therapists and their patients for over a dozen years now. I do understand the challenges that can occur with fitting for lymphedema. Although I certainly don’t have all the answers, I have a large network of therapists and reps that I can collaborate with to help come up with solutions. Brainstorming and problem solving is one of the skill sets I bring to this job.
YOUR AVAILABILITY AND ATTITUDE
Karen also said, “Your attitude – you are willing to go the extra mile and are never grumpy about returns or difficult patients. Furthermore, you’re available for my patients.” It truly is my desire to create meaningful personal relationships with my therapists as well as the patients they serve. I care, I listen, I consult, I exchange, I refund and I work with you to provide solutions to deal with the challenges of lymphedema. Because together we are stronger, together we can.
GETTING MORE PATIENTS INTO COMPRESSION
Karen also mentioned my desire to help therapists get those patients who are unable to afford compression into garments, as well. I have created a garment incentive program. When you refer ten patients to The Compression Closet, I give you a garment for 1/2 off. If you refer 20 patients to my website you can provide one of your patients with a free garment. I also have some samples and returned garments that are in good condition that I can provide for those unable to afford compression at this time. Working together, we can help get more people who are in true need of compression to obtain it.
WHY THE COMPRESSION CLOSET?
In conclusion, Karen stated, “You make my job easy because I trust your judgement and your integrity. Your personal touch really won me over and sets your business apart from other vendors.”
I would very much like to be your go-to compression provider, as well. It truly is my belief that through self care and love we can empower those living with lymphedema to a better quality of life.
Improve the quality of your compression – improve the quality of your life. Compression made simple.
A little bit about Karen Ashforth
I’ve been an occupational therapist for 40 years and nearly half of that I’ve spent specializing in rehabilitation and lymphedema treatment with cancer patients. I’m a researcher and educator and have given presentations at conferences all over the world. In addition, I teach in the doctoral physical therapy program at the University of the Pacific. As a board-certified lymphedema therapist, I have a hospital-based outpatient clinical practice in Stockton California, and see patients from all over the United States. This year I am decreasing my clinic work in order to expand my private telehealth treatment and consultation practice for all types of patients, including breast cancer, lipedema and lymphedema, and general wellness. I hold a master’s degree in energy medicine, and love to weave eastern and western medicine together in all that I do.
If you would like to learn more about Karen and her work check out her website here!